Now I consider myself a bit of a connoisseur of airline travel through my own travels and my clients. Over the years and as of late, I have learned not to expect much from the service and experience onboard. With my share of bad and mediocre flights under my belt, perhaps I have earned the right to now mention a surprisingly exceptional experience I recently had on a flight from Detroit to South Africa by way of Paris on Air France.

We all know the routine. Arrive at the airport hours early to board an international flight where no one will even know you exist for 8, 10, 15 or more hours. You are then treated to second-rate food onboard for your trouble and then dismissed with hopes that your luggage has made it as well. This is usually the case when I fly regardless of the class of service, but this time was different. On the flight to Paris, the flights attendants onboard were both charming and attentive. They were truly concerned for my comfort and well being and willing to assist me from the moment I stepped onboard, to the time I disembarked. I really don’t require much of anything when I fly and perhaps that day the notable difference was the service, professional demeanor and hospitality they showed to me and to the other passengers around me. The food of course was good, I am not disappointed with the food when I fly Air France and this was no exception. It is always a treat when you can eat whatever the airlines serve and sometimes it might be better to go hungry, but this was not the case . 

All in all, this was a refreshing experience in these days of no frills and I am thrilled  to be onboard another Air France flight in April.  Well done Air France, keep up the good work! Bravo!